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Frequently Asked Questions...
Q: What forms of payment do we accept?
A: We accept checks, cash, Visa, MasterCard, Discover and American Express. All payments are payable in
full at the completion of the inspection.
Q: What is the turn-around time to get my inspection report?
A: Under normal conditions, your inspection report will be emailed to you within 72 hours (excluding
Sundays). If you would like a printed copy mailed to you via U.S. Mail, you should receive it within
3-4 business days.
Q: What qualifications or credentials should a home inspector offer?
A: The very best qualifications and credentials consist of an association with groups such as
CREIA (California Real Estate Inspection Association) or ASHI (American Society of Home Inspectors.
Pinpoint is a member of both of these organizations.
Q: What will the inspector cover?
A: Please see our Inspection Overview page.
Q: How long will the inspection take?
A: Most inspections take between 2 and 4 hours. These times may vary depending on the size, age and condition of the home.
Q: Should I be present during the inspection?
A: We recommend that you be present at the site of the inspection. If you wish, you can come at the end of
the inspection, as the inspector will go over his finding with you and can answer any question you might
have as to how something works, or where something is located.
Q: What if the report reveals problems?
A: No house is perfect. If the inspector identifies problems, it doesn’t mean you should or shouldn’t buy the
house, only that you will know in advance what to expect. If your budget is tight, or if you don’t want to
become involved in future repair work, this information will be important to you. If major problems are
found, a seller may agree to make repairs.
Q: Why use Pinpoint Home Inspections?
A: The purchase of a new home is one of the single most costly investments that a person will make. Along
with the extra stresses this will add, there is also the fear factor of, “will this home stand the test of time”?
It is also important to know what YOU, as the primary investor, are getting for your money. A home
inspection is an excellent tool for you, the home buyer, to help determine not only the condition of the
home, but to also help foresee any immediate unnecessary additional cost that may go unnoticed without
the help of a home inspection. Home inspections are not a prediction of future performance, but can
pinpoint existing problem areas.
Q: Why shouldn't I have someone in my family who is very handy or a contractor, inspect my new home?
A: This is the biggest mistake many potential new homeowners make when purchasing a home. Although
the person you are considering may be very skilled, they are not trained or experience at professional
home inspections. Professional home inspection is a unique skill like no other. Professional inspectors
get what we call an inspector’s instinct for problems. That instinct takes extensive training and lots of
experience doing this type of work to develop and perfect. Many contractors, and other trades
professionals hire a professional home inspector to inspect their homes when they make a purchase.
Q: Is Pinpoint Home Inspections insured?
A: Yes. Pinpoint Home Inspections carries Errors & Omissions and General Liability Insurance on all of our
certified home inspectors.
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